As experienced professionals in the industry, Thunderbolt Digital know a lot when it comes to web design Surrey, but that doesn’t mean to say that our knowledge remains static! In fact, we try to stay as up to date as possible, including researching figures to help us best aid our clients. We’ve recently discovered some rather interesting figures from Red that reveal vital information about the way users interact with your website! Consider the following:

Contact Information

1) 44% of users will leave a company website if they cannot find any contact details or a phone number

2) 64% of people believe that contact information should be visible on the homepage

3) 51% think that “thorough” contact information is the most important thing that is missing from many business websites


4) 48% of users cite website design as the number one factor in deciding a business’ credibility

5) 94% of consumers have mistrusted or left websites because of bad web design

6) 38% of people will stop engaging with a website entirely if they think it is poorly designed or unattractive

7) 66% would prefer to read content or look at a website that is beautifully designed rather than plain

8) Users form an opinion of your company based on your website within 0.5 seconds

9) Following this, you have 10 seconds to make an impression on visitors before they leave your site (or decide to stay)

Mobile Responsiveness

10) 67% of consumers are more likely to buy from a website that is compatible with mobile devices

11) 80% (four out of five) consumers shop using smartphones

12) 40% will choose a different website if the first search result isn’t mobile friendly

13) 48% of users will see lack of mobile responsiveness as a sign that the business does not care

If you require any assistance using the above figures to help influence your web design Surrey, then Thunderbolt Digital’s expert team are here to assist you. We pride ourselves on creating quality websites for our clients that best fulfil their needs and are attractive and easy to use for their customers. To find out more about our web design or online marketing services simply get in touch by calling our Farnham office at 01252 413757 or emailing